All Systems Operational

About This Site

This status page is intended to share real-time status and performance information about Acadia services. If you are experiencing issues or would like to inquire about ongoing issues please email us at support@acadia-software.com or call us at 1-877-797-2554.

Acadia Operational
90 days ago
99.98 % uptime
Today
Acadia - Application ? Operational
90 days ago
99.98 % uptime
Today
Acadia - Search ? Operational
90 days ago
99.98 % uptime
Today
Acadia - Reporting and Analytics ? Operational
90 days ago
99.98 % uptime
Today
Acadia - Media Storage ? Operational
90 days ago
99.98 % uptime
Today
Acadia - Skills and Playbooks Operational
90 days ago
99.98 % uptime
Today
Email Operational
Email Processing ? Operational
Email Processing - API ? Operational
Email Outbound Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 14:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 14:00 EDT
Scheduled - Maintenance Details: Acadia platform maintenance to resolve a critical security vulnerability identified in a vendor software package.

Customer Impact: Acadia user sessions may need to be re-authenticated before and after the maintenance window.

Sep 10, 16:44 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.