All Systems Operational

About This Site

This status page is intended to share real-time status and performance information about Acadia services. If you are experiencing issues or would like to inquire about ongoing issues please email us at support@acadia-software.com or call us at 1-877-797-2554.

Acadia Operational
90 days ago
100.0 % uptime
Today
Acadia - Application ? Operational
90 days ago
100.0 % uptime
Today
Acadia - Search ? Operational
90 days ago
100.0 % uptime
Today
Acadia - Reporting and Analytics ? Operational
90 days ago
100.0 % uptime
Today
Acadia - Media Storage ? Operational
90 days ago
100.0 % uptime
Today
Acadia - Skills and Playbooks Operational
90 days ago
100.0 % uptime
Today
Email Operational
Email Processing ? Operational
Email Processing - API ? Operational
Email Outbound Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Acadia Platform Maintenance May 19, 2025 21:00 - May 20, 2025 00:00 EDT

Maintenance Details: Application platform maintenance.

Customer Impact: Acadia may be inaccessible for a brief period lasting up to 15 minutes as we perform maintenance on underlying database infrastructure during the maintenance window. User sessions may need to be re-authenticated before and after the maintenance window.

Posted on May 12, 2025 - 16:21 EDT
May 13, 2025

No incidents reported today.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 22:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 EDT
Scheduled - Maintenance Details: Acadia platform maintenance.

Customer Impact: Acadia may be inaccessible for a brief period lasting up to 15 minutes as we perform maintenance on underlying database infrastructure during the maintenance window. User sessions may need to be re-authenticated before and after the maintenance window.

Apr 29, 11:42 EDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.