All Systems Operational

About This Site

This status page is intended to share real-time status and performance information about Acadia services. If you are experiencing issues or would like to inquire about ongoing issues please email us at support@acadia-software.com or call us at 1-877-797-2554.

Uptime over the past 90 days. View historical uptime.
Acadia Operational
Acadia - Application Operational
Acadia - Search Operational
Acadia - Reporting and Analytics Operational
Acadia - Media Storage Operational
Acadia - Skills and Playbooks Operational
Email Operational
Email Processing Operational
Email Processing - API Operational
Email Outbound Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Acadia Software Release Oct 22, 2026 21:00 - Oct 23, 2026 03:00 EDT

Maintenance Details: Acadia 12.33 Release; Application platform maintenance.


Customer Impact: User sessions may need to be re-authenticated before and after the maintenance window.
Posted on Oct 14, 2026 - 14:23 EDT

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Acadia Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:00 EDT
Scheduled - Maintenance Details: Application platform maintenance.

Customer Impact: No customer impact is expected. Acadia services are expected to remain available throughout the change window.

As with any system change, there is an inherent risk of unexpected impact. The Acadia team will actively monitor the change during and after the window to address any issues that arise.
Oct 1, 10:42 EDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

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